WAGPERIODE OP PMB KONDISIE-DIABETES.. ASMA.. DEPRESSIE

Item: Bonitas Medical Fund
Rating: 2
Author: Petronella B

Goeie dag Ek sukkel sedert 1 November 2018 om my en my dog terrible se lidmaatskap aan die gang te kry. Met vele telefoonoproepe van my werksfoon is my "vries" gelig verlede week. Onderonsie nog steeds vir dat ek tot Februarie 2019 is vir my PMB kondisie, dit suit in Asma, Diabetes, Epilepsie en Anti-depressant. Telefoniese verwysing 201218Q5DW1M insake opvolg. Tans begin ek ontrekking simptome ondervind. Intussen het ek verskeie keer, Vrydag 21 Desember en Saturdag 22 Desember probeer medikasie eis, sonder sukses. Apteker kry boodskap van 3 months waiting period. My bekommernis is Kersseisoen ook nog. Volgens Bonitas konsultant is dit out of hospital eis? Asb ek benodig baie dringend medikasie, my bors is baie benodig sonder my inhaler en ek kan geensins my diabetes toets sonder glucose strips. Epilim 500mg is reeds klaar. Baie dringend hulp asb. PM Botha

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Replies (2)

Bonitas Medical Fund's replyOfficial

24 Dec 2018, 12:15

Hello Nellietjie,

Thank you for submitting your details to us through Hello Peter.

This is to confirm that we have received your information and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards,

Bonitas Team

Bonitas Medical Fund's reply24 Dec 2018, 12:15

Official

Hello Nellietjie,

Thank you for submitting your details to us through Hello Peter.

This is to confirm that we have received your information and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards,

Bonitas Team

Bonitas Medical Fund's replyOfficial

28 Dec 2018, 12:15

Hello Nellietjie,

Thank you for submitting a comment to us through Hellopeter.

According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards,

Bonitas Team

Bonitas Medical Fund's reply28 Dec 2018, 12:15

Official

Hello Nellietjie,

Thank you for submitting a comment to us through Hellopeter.

According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards,

Bonitas Team