GJ
Gary J

1 reviews | Active since Nov 2022

04 Oct 2023, 14:19

Visit to "Walk-in" centre in Musgrave, Durban

We needed advice on upgrading our existing plan and to establish what the benefits would be. Elizabeth was our consultant and we found her very efficient and we left knowing what our next steps would be.🤗 One criticism of Bonitas is the need to update their websites so that customers don't follow redundant information about office location an discontinued telephone numbers.😵💫

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply04 Oct 2023, 14:27
Official
 Hello Gary J
 
Thank you for your encouraging message. 
 
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service. 
 
We appreciate you taking time to comment on your experiences with us. 
 
Kind Regards 
 
Bonitas Team