Very upset

I was admitted in April 2019 for Meningitis.I was at Mercantile from 10 April to 23 April 2019.In August of 2019 I received medical bill from the hospital which I didn't know I was going to get as I have medical aid.Medical aid should pay for this.I then email Bonita and Lida assisted me.She stated that the one bill they would process and the other bill I need a motivation letter from doctor as to why 2 fungal tests were done.My job is to pay the medical and not follow up on why more tests were done.Its been over a year and now Pathcare has taken me to lawyers.I am not paying this money out of my pocket.For what am I paying medical AID.I HAD MENINGITIS.I DID NOT ASK TO BE SICK.Lida never got back to me.I need them to sort out this matter with this dam bill.I have the emails of our conversations.Sort out this so my name can go off bad paying list or before I I get a summons uneccessary.I am very upset for Bonita.I left Discovery thinking you are tops but now I'm so disgusted by your service. ID number ***