ZN
Zenani N
1 reviews | Active since Jun 2026
02 Jun 2026, 14:40
Very unprofessional
I am not happy with the service I am at the hospital they trying to get through to the call centre to authorize and they struggling to get through. Very unprofessional
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Bonitas Medical Fund's replyOfficial
02 Jun 2026, 15:30 Hi Zenani,
We sincerely apologise for the frustration you’ve experienced, especially while at the hospital trying to obtain authorisation. We understand how stressful this situation is and that timely access to support is critical.Please be assured your concern has been escalated, and our team will reach out to assist as a priority.
Kind regards,
Bonitas team
We sincerely apologise for the frustration you’ve experienced, especially while at the hospital trying to obtain authorisation. We understand how stressful this situation is and that timely access to support is critical.Please be assured your concern has been escalated, and our team will reach out to assist as a priority.
Kind regards,
Bonitas team
Bonitas Medical Fund's reply02 Jun 2026, 15:30
Official
Hi Zenani,
We sincerely apologise for the frustration you’ve experienced, especially while at the hospital trying to obtain authorisation. We understand how stressful this situation is and that timely access to support is critical.Please be assured your concern has been escalated, and our team will reach out to assist as a priority.
Kind regards,
Bonitas team
We sincerely apologise for the frustration you’ve experienced, especially while at the hospital trying to obtain authorisation. We understand how stressful this situation is and that timely access to support is critical.Please be assured your concern has been escalated, and our team will reach out to assist as a priority.
Kind regards,
Bonitas team