AH
Anna H
1 reviews | Active since Mar 2009
02 Dec 2020, 08:27
Very Unhappy Contributor
I am a very unhappy customer not impressed with your service at all. Why are you wasting my time? I fill the Contribution Relief document, sent to you but you deducted my monthly instalment on 1st of December. Why? NONSENS. USLESS ABSOLUTELY USELESS.
Helpful (0)
Replies (2)0
Replies (2)
Bonitas Medical Fund's replyOfficial
02 Dec 2020, 10:09Hello Anna H,
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
We are currently investigating this matter and we will keep you updated until the matter has been resolved.
We appreciate your patience while we are resolving this query for you.
Regards,
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
We are currently investigating this matter and we will keep you updated until the matter has been resolved.
We appreciate your patience while we are resolving this query for you.
Regards,
Bonitas Team
Bonitas Medical Fund's reply02 Dec 2020, 10:09
Official
Hello Anna H,
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
We are currently investigating this matter and we will keep you updated until the matter has been resolved.
We appreciate your patience while we are resolving this query for you.
Regards,
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
We are currently investigating this matter and we will keep you updated until the matter has been resolved.
We appreciate your patience while we are resolving this query for you.
Regards,
Bonitas Team
Bonitas Medical Fund's replyOfficial
03 Dec 2020, 14:45Hello Anna H,
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Bonitas Medical Fund's reply03 Dec 2020, 14:45
Official
Hello Anna H,
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team