CJ
Calvin J

1 reviews | Active since Dec 2020

11 Dec 2024, 09:24

Very unhappy about the misleading Adverti*****ts - Bonita's

Very disappointed in the misleading information being given by Bonita's staff and adverti*****ts. Bonita's claims to have a maternity benefit but does not cover any costs relating to the OBGYN (Including Consultation, Scans or any other maternity requirements). They claim to cover 6 scans and consultations on their adverti*****t, and then deducts the consultation and scan from your savings? How is this a benefit? When contacting them to enquire, you are advised that the rate they cover is R484.10 for a OBGYN consultation???????? Find me a Dr that charges R484.10 for a consultation. They also only cover R397.00 for a Scan, again, no Dr will do a scan for this amount, 3rd party scans are in excess of R500. The rates they claim are basically forcing you to use a day clinic - So what is the point of paying so much money for your membership. Bonita's is totally useless and cannot offer any service to their members. Pretty much equivalent to going with the free healthcare service in South Africa.

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply11 Dec 2024, 09:40
Official
 Hello Calvin J
     
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention. 
         
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry. 
          
 Kind regards
     
 Bonitas Team