1 reviews | Active since Aug 2017
Very poor service!!
My late father passed away on the 22nd of Dec, he paid his medical aid on the 21st of Dec. I have requested for a refund and a certificate confirming his membership with Bonitas. I have spoken to various consultants with NO FEEDBACK! I need my refund as I have sent all the necessary documents and I am waiting 2 whole weeks now. This is ridiculous I can't wait so long for a refund that was supposed to take a week and a simple certificate.
Hello krysiejay,
Thank you for submitting a comment to us through Hello Peter.
We regret to learn of the recent death of your father.
Kindly reply privately with the membership number and contact details in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Please accept our condolences.
Kind regards,
Bonitas Team
Hello krysiejay,
Thank you for submitting a comment to us through Hello Peter.
We regret to learn of the recent death of your father.
Kindly reply privately with the membership number and contact details in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Please accept our condolences.
Kind regards,
Bonitas Team