Very poor Customer service

<p>I have been trying to get hold of someone at Bonitas in regards to my application. I have emailed them on the 28th of July 2017, and again on the 1st and 2nd of August 2017, I have tried phoning them on 31 July and again on 2 Aug yet I am told to leave messages and they will get back to me, yesterday I was even told that the mailbox cannot accept new messages as it is full. </p> <p> </p> <p>I was told at the end of June 17 that I cannot join Bonitas as main member until my dependancy status is cancelled, which happened on 31 July, due to Bonitas not even responding to me I am now as this moment not covered and should something happen to me I will have to go to a Provincial Hospital. I need an answer as soon as possible otherwise I will have to go to another medical aid. </p>