Very high level of incompetence and very poor service

I have never experienced such *********** service in my life from such a big institution. I hope my review will decrease membership as this is unacceptable and nobody should be place under such distress as I have. I am a private paying member, my family and I pay our contributions on the 15 but it seems like after our payments we get suspended every month.... I have been fighting this battle for 8 months now and I am tired.... How can one pay premiums on a monthly bases and subsequently get suspended by mistake.... We want to resign... I want some one from Bonitas to contact me or I will be taking them to the ombudsman. Enough is enough.