tM
thabiso M
1 reviews | Active since Apr 2009
26 Mar 2015, 14:48
Very Good Customer service
good day, I called into your call centre today, I waited a bit in the Q,, so by the time the call centre agent answered the call I was already irritated , however I came through to a gentlemen by the name of Patrick Buhlungu who helped me as quickly as possible and even offered me a new card as I could not find mine. Patrick is an asset to your company , take care of him, you don't get employees who are so happy about their jobs these days.
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Replies (1)Bonitas Medical Fund's replyOfficial
26 Mar 2015, 16:02Hello makhetth,
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind regards
Bonitas team
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind regards
Bonitas team
Bonitas Medical Fund's reply26 Mar 2015, 16:02
Official
Hello makhetth,
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind regards
Bonitas team
Thank you for your encouraging message.
Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind regards
Bonitas team
