very dissatisfied.

I joined bonitas last year July 2023 and was given a 3 month waiting period. I paid every month and there was so much confusion has I was given 2 membership numbers. In October 2023 I was rushed to hospital and in hospital had to have test done bonitas only paid for some of them and I owe now specialist R25 000+- because they only gave me benefit for the months left in the year that is ridiculous as it was an emergency. one cannot pain these situations and what must I do. I was told that Bonitas was one of the best and yet so far I have been very disappointed. I also put my husbands diabetes medication on Chronic and you only pay the minimal and I have to pay in R300. come on, I did not have these issues with Fedhealth.