YA
Yullene A
1 reviews | Active since Feb 2017
08 Oct 2024, 12:21
Very disappointing 😞
I have sent the specialist referring documents to Boncap on the 02-10-24 for Clinical Psychologist from my GP and I have been calling because I only get Reference *** back on email saying they looking into it. So far I have not received any help other then Simla Juglall at the pha advising she not sure who is dealing with this I have emailed her the documents again to the specialist *** but no response! I am seeing the specialist tomorrow!
Helpful (0)
Replies (4)0
Replies (4)
Bonitas Medical Fund's replyOfficial
08 Oct 2024, 12:39 Hello Yullene A
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas team
Bonitas Medical Fund's reply08 Oct 2024, 12:39
Official
Hello Yullene A
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas team
YA
Yullene A's updateReviewer Update
08 Oct 2024, 12:41I hope this gets resolved today honestly
YA
Yullene A's update08 Oct 2024, 12:41
Reviewer Update
I hope this gets resolved today honestly
Bonitas Medical Fund's replyOfficial
08 Oct 2024, 16:18Hello Yullene A
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas team
Bonitas Medical Fund's reply08 Oct 2024, 16:18
Official
Hello Yullene A
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas team
YA
Yullene A's updateReviewer Update
08 Oct 2024, 16:22Vanitha Naidoo has sent me an email 2 hours ago request me to get thr Psychologist to sign a document attached, I can't open it want a password, I used the ID number but nothing! How so I see a Psychologist without a Authorisation number? I didn't refer myself! I have sent attached letter with referral from Dr!
YA
Yullene A's update08 Oct 2024, 16:22
Reviewer Update
Vanitha Naidoo has sent me an email 2 hours ago request me to get thr Psychologist to sign a document attached, I can't open it want a password, I used the ID number but nothing! How so I see a Psychologist without a Authorisation number? I didn't refer myself! I have sent attached letter with referral from Dr!