IV
Ian V
1 reviews | Active since Oct 2025
14 Oct 2025, 13:53
Very disappointed unable to process refund
Very unhappy customer. I definitely not recommend this medical aid at all. Waiting more than a month for a refund of contributions. All that they say is they escalate it to the finance department. Stay away!!
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Bonitas Medical Fund's replyOfficial
14 Oct 2025, 14:29Hello Ian V
Thank you for bringing this matter to our attention. We’re truly sorry to hear about your experience and appreciate you reaching out so we can assist. Please note that we have escalated your query to our Finance department for further investigation and resolution. We appreciate your patience while we work to resolve this issue, and we’ll keep you updated on any progress. Kind regards,
Bonitas Team
Thank you for bringing this matter to our attention. We’re truly sorry to hear about your experience and appreciate you reaching out so we can assist. Please note that we have escalated your query to our Finance department for further investigation and resolution. We appreciate your patience while we work to resolve this issue, and we’ll keep you updated on any progress. Kind regards,
Bonitas Team
Bonitas Medical Fund's reply14 Oct 2025, 14:29
Official
Hello Ian V
Thank you for bringing this matter to our attention. We’re truly sorry to hear about your experience and appreciate you reaching out so we can assist. Please note that we have escalated your query to our Finance department for further investigation and resolution. We appreciate your patience while we work to resolve this issue, and we’ll keep you updated on any progress. Kind regards,
Bonitas Team
Thank you for bringing this matter to our attention. We’re truly sorry to hear about your experience and appreciate you reaching out so we can assist. Please note that we have escalated your query to our Finance department for further investigation and resolution. We appreciate your patience while we work to resolve this issue, and we’ll keep you updated on any progress. Kind regards,
Bonitas Team