PH
Patricia H
1 reviews | Active since Feb 2022
28 Feb 2022, 13:55
Very disappointed
I've logged a complaint on the 11 February 2022, I was since I advised that my query is with the special case department and they'll get back to me.. Even to date I haven't received any response, I feel like Bonitas doesn't care about their customers health.
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Bonitas Medical Fund's replyOfficial
28 Feb 2022, 14:06Hello Patricia H
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply28 Feb 2022, 14:06
Official
Hello Patricia H
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team