1 reviews | Active since Jul 2011
VERY BAD SERVICE- NO HELP AT ALL!
to optionchanges My husband received a call from you, looking for the documents I already forwarded.
He does not have a clue what is going on, as he is on mental disability, I am doing his business, as he has previously agreed and given consent on this regard. What I DO find VERY ANNOYING, is that NONE of the consultants make any EFFORT in looking for this consent.
I Find Bonita's very uncooperative in assisting the patient, as we are paying a hell of a bill! . I got into contact with Bonita's on 13 March 2019 - as this matter is not yet resolved!!!
If this matter is not resolved on 13 April, I will get into communication with Someone that is willing to assist me, I do not care if I change Medical aids, or even get in touch with Legal advise.
Myself is with Discovery, and my child was added to my medical in a matter of days, where I only recently got confirmation of her termination! WOW!!!
Very unhappy, dissatisfied customer -
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation and email communication with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation and email communication with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,Bonitas Team