FR
Felix R
1 reviews | Active since Jun 2026
04 Jun 2026, 10:26
Very bad service - I need authorization
Very bad service. Nothing is working at Bonitas... I can't get through the contact center number, emails are not working and I urgently need authorization :(
Helpful (0)
Replies (1)0
Replies (1)
Bonitas Medical Fund's replyOfficial
04 Jun 2026, 11:18Hi Felix,
We sincerely apologise for the frustration you’ve experienced while trying to obtain authorisation. We understand how urgent this is, and this is not the level of service we aim to provide.Your matter has been escalated, and our team will contact you directly to assist as a priority.
Kind regards,
Bonitas team
We sincerely apologise for the frustration you’ve experienced while trying to obtain authorisation. We understand how urgent this is, and this is not the level of service we aim to provide.Your matter has been escalated, and our team will contact you directly to assist as a priority.
Kind regards,
Bonitas team
Bonitas Medical Fund's reply04 Jun 2026, 11:18
Official
Hi Felix,
We sincerely apologise for the frustration you’ve experienced while trying to obtain authorisation. We understand how urgent this is, and this is not the level of service we aim to provide.Your matter has been escalated, and our team will contact you directly to assist as a priority.
Kind regards,
Bonitas team
We sincerely apologise for the frustration you’ve experienced while trying to obtain authorisation. We understand how urgent this is, and this is not the level of service we aim to provide.Your matter has been escalated, and our team will contact you directly to assist as a priority.
Kind regards,
Bonitas team