JP
Jessica P
1 reviews | Active since Jan 2026
05 Jan 2026, 09:36
Very bad service , deny all claims.
Don't even bother with Bonitas , especially Boncap. They decline all claims. I phone and phone and phone with NO answer , and send emails with no feedback. I sent my income verification three times in November last year , but they did not attend to it and i had to pay R4177 for a mistake THEY made. Now they aren't answering any phone calls/emails from me to correct their mistake.
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Bonitas Medical Fund's replyOfficial
05 Jan 2026, 09:46Hello Jessica P
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out. To assist you further, kindly provide your membership number or the ID number of the principal member privately. This will help us investigate your enquiry while ensuring your personal information remains protected and is not visible on this public forum.
Kind regards, Bonitas Team
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out. To assist you further, kindly provide your membership number or the ID number of the principal member privately. This will help us investigate your enquiry while ensuring your personal information remains protected and is not visible on this public forum.
Kind regards, Bonitas Team
Bonitas Medical Fund's reply05 Jan 2026, 09:46
Official
Hello Jessica P
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out. To assist you further, kindly provide your membership number or the ID number of the principal member privately. This will help us investigate your enquiry while ensuring your personal information remains protected and is not visible on this public forum.
Kind regards, Bonitas Team
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out. To assist you further, kindly provide your membership number or the ID number of the principal member privately. This will help us investigate your enquiry while ensuring your personal information remains protected and is not visible on this public forum.
Kind regards, Bonitas Team