1 reviews | Active since Jul 2011
Using Pharmacy Direct as prescribed
Every single month, for months and months and month now, I have to chase Pharmacy Direct for my meds. I have had to chase them about remembering my meds, to delivering my meds, to using my updated scripts, to getting my address correct, to absolutely everything and anything to do with their service. Today again, I had to beg and plead for my meds. I even logged a complaint on Hello Peter in desperation. I was promised by Rowenda that they would be delivered today. Promised that I would get my urgently required chronic meds today. Guess what, NOTHING!!! So typical of the service Ihave received over the years from this Company. Bonitas insist we use them, by only giving us our "discounts"etc if we use them BUT then when we do we have to put up with this kind of blatant lack of service and delivery.......... tonight my daughter does not have her meds!!!! Thank you Pharmacy Direct!!!!!
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and forwarded to Pharmacy Direct for further investigation.
We sincerely apologise for the inconvenience
Kind regards,
Bonitas Team
Best regards,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and forwarded to Pharmacy Direct for further investigation.
We sincerely apologise for the inconvenience
Kind regards,
Bonitas Team
Best regards,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative from Pharmacy Direct, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Best regards,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative from Pharmacy Direct, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Best regards,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative from Pharmacy Direct and Chronic Medicine Management (CMM), we hereby confirm that all your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Best regards,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative from Pharmacy Direct and Chronic Medicine Management (CMM), we hereby confirm that all your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Best regards,