PR
Peet R

1 reviews | Active since May 2017

11 Apr 2022, 16:20

Useless service

Bonitas, your service stinks!!! Your website does not work!!! Fill in medical aid option, pharmacies within 20 km on your network, get nothing!!!! Then I phone, get asked a lot of questions, held on for 5 minutes then I was cut off!!! Do you call this service???? Please, this is all I want to know: Where do I get a list of pharmacies on your network?? Is Checkers Medirite pharmacy on your network list???

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply12 Apr 2022, 10:49
Official
Hello Peet R 
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention. 
    
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) in order to investigate your enquiry. 
    
 Regards
  
Bonitas Team