PR
Peet R
1 reviews | Active since May 2017
06 Feb 2024, 16:02
Useless service!!!!
I have sent 4 emails to claim medical expenses emergency treatment at Mediclinic Cape Gate. Every time I just get a query number and nothing happens. You do not even respond when I ask about it. It has been more than 3 months!!!!! Is this your sort of service that you provide?????
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Bonitas Medical Fund's replyOfficial
06 Feb 2024, 16:25Hello Peet R
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's reply06 Feb 2024, 16:25
Official
Hello Peet R
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team