mJ
marion J

1 reviews | Active since Jan 2013

01 Sept 2022, 17:04

Useless preferred provider ever

Sadly they have chosen the most inefficient, useless pharmacy to provide chronic medication to its members. Please Please please consider changing. The lies gtom pharmacy direct are not acceptable

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply01 Sept 2022, 20:42
Official
Hello Marion J Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Our Office hours are 08:00 - 17:00 Monday – Friday. Closed on weekends and public holidays
     Your enquiry will be attended during office hours. Kind Regards
  The Bonitas Team 

Best regards,

Bonitas Medical Fund
Bonitas Medical Fund's reply02 Sept 2022, 11:48
Official
Hello Marion J
 Thank you for notifying us of your complaint.  We confirm that you were contacted by Pharmacy Direct and the matter has been resolved.  Kind Regards
 Bonitas Team

Best regards,