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Ibrahim E
1 reviews | Active since Jul 2023
07 Aug 2023, 08:49
Useless medical aid company
This company does not read emails that are sent to them,they do not assist when you have any issues you send the email and keep getting automated responses and when you call it takes forever to speak to someone and when you do they have no idea how to assist and give pre programmed responses not taking into consideration your pridicoment.
Helpful (0)
Replies (2)0
Replies (2)
Bonitas Medical Fund's replyOfficial
07 Aug 2023, 09:23Hello Ibrahim E
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply07 Aug 2023, 09:23
Official
Hello Ibrahim E
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's replyOfficial
07 Aug 2023, 10:42Hello Ibrahim E Thank you for submitting a comment to us through Hello peter. According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved. As Bonita's we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Bonita's Team
Bonitas Medical Fund's reply07 Aug 2023, 10:42
Official
Hello Ibrahim E Thank you for submitting a comment to us through Hello peter. According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved. As Bonita's we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Bonita's Team