1 reviews | Active since Oct 2012
Useless - *********** - Stingy
I joined this medical aid in the beginning of the year. Since then I have been licking their asses to send me a card which never reaches me.
Jan 14 - First Confirmation Card was send. - Never received. 16 March - Requested again. Confirmed it was send(***) - Never received. 20 April - Requested again. Confirmed it was send - Never received. 16 May - Requested again. Confirmed it was send (***) - Never received.
Now I am GATVOL of asking and ask them the procedure to cancel my membership, because I can not beg for a card like this. there is the digital one you keep on your phone, but how exactly do people get to this and know this should you get into an accident. Obviously the first place they will check is your wallet and nada, because bonitas is useless.
So after asking them what the procedures is, I get another reference number for a card send. ARE YOU ACTUALLY ****ING SERIOUS. I never receive these cards and you are to ****ing stingy to try and find an alternative method to get my card to me.
Shame you must be so hungry that you can't spend R50 on a courier. SEND ME THE ****ING BILL. I WILL PAY IT.
So gatvol of them. honestly.
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for submitting a comment to us through Hellopeter. According to our telephonic conversation, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Kind Regards
Bonitas Team
Thank you for submitting a comment to us through Hellopeter. According to our telephonic conversation, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Kind Regards
Bonitas Team