MS
Michael S
1 reviews | Active since Apr 2022
03 Jan 2026, 19:16
Useless App.
Bonitas app doesn't work at all. Go into Playstore and you will see that 18/20 reviews are 1/10. With Bonitas all claims are rejected if you do not complete the Wellness Questionnaire, spoiler alert, the Wellness Questionnaire doesn't work on the app! When attempting to chat, there is simply zero reply on the other side. Try rebooting and the app blocks your login attempts because of :"Too many logins from this IP address". Come on Bonitas. Wake up. It's 2026, not 1996.
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Bonitas Medical Fund's replyOfficial
04 Jan 2026, 22:46Hello Michael S Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Our Office hours are 08:00 - 16:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
Bonitas Medical Fund's reply04 Jan 2026, 22:46
Official
Hello Michael S Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Our Office hours are 08:00 - 16:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team