GB
Gavin B
1 reviews | Active since Mar 2022
07 Nov 2022, 13:15
Useless and Pretending to be qualified medical practitioners
One star is too generous for this useless medical scheme. They are quick to phone offering health assessments, without HSPCA accreditation, but will not address queries on the same call.
Helpful (0)
Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
07 Nov 2022, 13:24Hello Gavin B
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We are investigating this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply07 Nov 2022, 13:24
Official
Hello Gavin B
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We are investigating this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's replyOfficial
21 Nov 2022, 17:01Hello Gavin B
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team
Bonitas Medical Fund's reply21 Nov 2022, 17:01
Official
Hello Gavin B
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team
GB
Gavin B's updateReviewer Update
22 Nov 2022, 08:49Dear Bonitas,
You have responded to a single claim query dating back to 28 October 2022; there are 5 in total. Secondly, you have failed to publicly address the HPCSA concerns and exploiting private medical data.
You have responded to a single claim query dating back to 28 October 2022; there are 5 in total. Secondly, you have failed to publicly address the HPCSA concerns and exploiting private medical data.
GB
Gavin B's update22 Nov 2022, 08:49
Reviewer Update
Dear Bonitas,
You have responded to a single claim query dating back to 28 October 2022; there are 5 in total. Secondly, you have failed to publicly address the HPCSA concerns and exploiting private medical data.
You have responded to a single claim query dating back to 28 October 2022; there are 5 in total. Secondly, you have failed to publicly address the HPCSA concerns and exploiting private medical data.