SG
Shawnette G

1 reviews | Active since Dec 2020

03 May 2021, 12:36

Useless

To ****en useless to answer a medical aid related question

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply03 May 2021, 13:07
Official
Hello Shawnette G,
 
Thank you for notifying us of your complaint. We are sorry to hear about this, we are glad that you brought this to our attention to resolve.
 
 We will investigate this matter.  
 We appreciate your patience while we are resolving this query for you.

Kind Regards
 Bonitas Team
Bonitas Medical Fund
Bonitas Medical Fund's reply07 May 2021, 06:31
Official
Hello Shawnette G, Thank you for submitting a comment to us through Hellopeter. According to the telephonic and the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved. As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We also encourage you to take time and revisit your review, it will mean a lot to us. We apologise for any inconvenience caused to you. Thanks and regards, Bonitas Team