cT
chantelle T

1 reviews | Active since Apr 2017

06 Apr 2017, 09:37

USELESS

<p>im struggling 2 weeks just to get my medical aid in order, when i phone in this morning there was a lady on the line i asked her what is going on we have wo membership numbers they never go back to us to tell us you medical aids is in order wich one is he right one and he whole time while i was talking to her she just said mmm and she did not even listen wait i was saying and then she respond oh you did it online ?</p> <p> </p> <p>i mean didnt se hear anything i was saying i never did anyting online.</p> <p>so now i will cancell both medical scemes according to thm i have and i rather go to discovery , we have this problem now what wil we have in the future with claims and so on</p> <p>YOU SUC****!!!</p>

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply10 Apr 2017, 09:27
Official

Hello ChantelleQii,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards,

Bonitas Team

Best regards,