Useless
<p>If anyone considers joining Bonitas: don't.</p> <p>I have been paying everything out of my own pocket since March this year. I recently had to go hospital and where all the other medical aids cover 21 days of that treatment, pathetic Bonitas only covered 2 days. That's useless. I just as well could have not gone for treatment at all.</p>
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Bonitas Medical Fund's replyOfficial
27 Oct 2016, 14:38Hello corne-muller-1
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas Team
Best regards,
Bonitas Medical Fund's reply27 Oct 2016, 14:38
Official
Hello corne-muller-1
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas Team
Best regards,
Bonitas Medical Fund's replyOfficial
03 Nov 2016, 12:36Hello corne-muller-1
Thank you for submitting a comment to us through Hello Peter.
As per the telephonic conversation with our representative; We hereby confirm that a detailed email with feedback regarding your complaint has been sent to you and this matter has now been resolved.
Bonitas strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards
Bonitas Team
Best regards,
Bonitas Medical Fund's reply03 Nov 2016, 12:36
Official
Hello corne-muller-1
Thank you for submitting a comment to us through Hello Peter.
As per the telephonic conversation with our representative; We hereby confirm that a detailed email with feedback regarding your complaint has been sent to you and this matter has now been resolved.
Bonitas strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards
Bonitas Team
Best regards,