WO
Wandile O

1 reviews | Active since Jun 2026

27 Aug 2026, 07:16

URGENT: Outstanding Tax Certificates - Membership ***

I, member ***, have been trying for weeks to obtain my tax certificates for the last two financial years. Channels used: Email (multiple times), Bonitas WhatsApp. Outcome: No certificate, no formal response. On calls, I am bounced between departments with the excuse of "Medscheme to Momentum transition". Impact: I cannot file my tax returns. This is a basic statutory document. Request: Please provide both certificates within 24 hours and explain why there has been no communication.

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply21 Sept 2026, 17:55
Official
Good day Wandile Olifant,

We sincerely apologize for the inconvenience caused and for not meeting your service expectations. Please note that we have referred your inquiry to our support team, who will investigate the matter and assist you further.