AN
Annastasia N
1 reviews | Active since Sept 2017
13 Sept 2017, 09:12
Urgent
I was diagnosed with life threatening illness in 2014 the sickness came again this i was treated but the haematologist suggested that I get authorisation for a drip that will help me so that the ttp doesn't come back.It been 6 months now been calling Bonitas with no luck now my platelets count is at 65.The only thing they tell me is that my matter is been looked at for 6 months now and very soon I'm going be admitted to hospital.
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Bonitas Medical Fund's replyOfficial
13 Sept 2017, 14:55Hello annastasia.ngcobo,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Best regards,
Bonitas Medical Fund's reply13 Sept 2017, 14:55
Official
Hello annastasia.ngcobo,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Best regards,
Bonitas Medical Fund's replyOfficial
18 Sept 2017, 09:36Hello annastasia.ngcobo,
Thank you for submitting a comment to us through Hellopeter.
According to the conversation with our representative; we hereby confirm that your concerns have been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Best regards,
Bonitas Medical Fund's reply18 Sept 2017, 09:36
Official
Hello annastasia.ngcobo,
Thank you for submitting a comment to us through Hellopeter.
According to the conversation with our representative; we hereby confirm that your concerns have been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Best regards,