jB
jacques B

1 reviews | Active since Nov 2020

11 Apr 2024, 15:19

Upington not reliable

Bonitas pays *****ulent claims. As per 2nd April I reported a *****ulent claim on my name which was made 29th March and predated but processed on the 4th of April in Upington but I live 810 KM away and Bonitas still paid this claim. The ombudsman is my next stop.

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply11 Apr 2024, 15:51
Official
Hello  jacques B 

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. 
 
We will investigate this matter. 
 
We appreciate your patience while we are resolving this query for you. 
 
 Kind regards
     
Bonitas Team