jj
johan.jvanvuuren johan.jvanvuuren

1 reviews | Active since Dec 2016

29 Jan 2017, 21:38

Unwilling to listen or investigate a claim

<p>During my last 4 years Bonitas rejected half of my chronic medication claims.</p> <p>When I inquire about the rejection I was informed that they will only relook at it if they receive my latest blood tests for certain conditions. This is only depleting you funds and they doaght a Medical practitioners capabilities.</p> <p>So Bonitas force you to do test that you don’t want, and then they refuse the pay the claims for the test. Their reply “you reach you fund limits”.</p> <p>When I queried this reply they flat out ignore all mails I send them</p>

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply30 Jan 2017, 08:55
Official

Hello johan-van-vuuren-1,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards

Bonitas Team