TM
Tanica M

1 reviews | Active since Jul 2019

18 Nov 2025, 11:18

Unveiled information to delay refund

I started a process now going on over a month for a refund I have had no luck in this I was told I'm married when I'm not I am waiting and starting a process all over after a month to restart now due to the agent putting my surname incorrect

0
Replies (4)
Bonitas Medical Fund
Bonitas Medical Fund's reply18 Nov 2025, 11:32
Official
Hello Tanica M
Thank you for bringing this matter to our attention. We’re truly sorry to hear about your experience and appreciate you reaching out so we can assist.

We have escalated your query to finance department for investigations.  We appreciate your patience while we are resolving this query for you.  
Kind Regards 

Bonitas Team 
TM
Tanica M's update18 Nov 2025, 12:12
Reviewer Update
Hi

All that tells me is I'm about to wait anethor 3 to 14 business days
TM
Tanica M's update19 Nov 2025, 13:59
Reviewer Update
Hi

Today I was told I will wait longer so an extra 3 14 business days at what point is this bad
TM
Tanica M's update19 Nov 2025, 16:30
Reviewer Update
And now I'm just sending the same Info over and over for what is this honestly a joke