S
SALVADOR
1 reviews | Active since Mar 2023
27 Mar 2023, 12:37
Unresolved
My query is still not resolved.
Membership number: *** Reference number: 130323QKF112
Helpful (0)
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Replies (2)S
SALVADOR's updateReviewer Update
27 Mar 2023, 13:44That is the incorrect amount to reflect on my tax return. The total bill was over R50000 of which Bonitas paid just over R20000 and I had to pay the balance which was close to R30000. I require that amount to be reflected as not paid by Bonitas and paid by me please. If you don't understand this, please call me on ***
S
SALVADOR's update27 Mar 2023, 13:44
Reviewer Update
That is the incorrect amount to reflect on my tax return. The total bill was over R50000 of which Bonitas paid just over R20000 and I had to pay the balance which was close to R30000. I require that amount to be reflected as not paid by Bonitas and paid by me please. If you don't understand this, please call me on ***
Bonitas Medical Fund's replyOfficial
02 Apr 2023, 22:23Hello Salvador S
Thank you for notifying us of your complaint.
We have escalated the amended account to claims management for processing and we will keep you updated. We appreciate your patience while we are resolving this query for you. Kind Regards Bonitas
Thank you for notifying us of your complaint.
We have escalated the amended account to claims management for processing and we will keep you updated. We appreciate your patience while we are resolving this query for you. Kind Regards Bonitas
Bonitas Medical Fund's reply02 Apr 2023, 22:23
Official
Hello Salvador S
Thank you for notifying us of your complaint.
We have escalated the amended account to claims management for processing and we will keep you updated. We appreciate your patience while we are resolving this query for you. Kind Regards Bonitas
Thank you for notifying us of your complaint.
We have escalated the amended account to claims management for processing and we will keep you updated. We appreciate your patience while we are resolving this query for you. Kind Regards Bonitas