Unreliable Chronic Meds Dispensary

Item: Bonitas Medical Fund
Rating: 1
Author: Nikita S

I have been with Bonitas since 2018, I was on chronic meds since 2020. I got all my meds on time by Pharmacy Direct. Since they have moved to Marara Pharmacy I have received meds 3 weeks late on my first submission of a script, it is time for my refill and it is late again. There are countless complaints and Bonitas needs to be taken to task. There is a 30% copayment using other pharmacies so we are at the mercy of an unreliable company.

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Replies (1)

Bonitas Medical Fund's replyOfficial

27 Oct 2025, 08:10

Hello Nikita S

Thank you for bringing this matter to our attention. We’re truly sorry to hear about your experience and appreciate you reaching out so we can assist. Please note that we have escalated your query to Marara Pharmacy for further investigation and resolution. We appreciate your patience while we work to resolve this issue, and we’ll keep you updated on any progress. Kind regards,
Bonitas Team

Bonitas Medical Fund's reply27 Oct 2025, 08:10

Official