Unreliable bonitas

As a member of a medical aid, u dont expect to be dealing with stress after you had an accident. In short i experienced a motor vehicle accident and was injured critically, 1st the so called network doctors refused airlift from cosmos to milpark, i had to make my voice heard. 2nd when i was in the hospital bonitas agent called me to ask why i chose the non network hospital and that the scheme will only pay 70%. After i got discharged i wrote a complaining email to the scheme and they promised to pay 100%, instead they paid 100% to only 1 treating specialist. Later their attorneys wants to claim from raf.