WS
Wilhelmina S

1 reviews | Active since Dec 2015

30 Dec 2016, 09:32

Unrealistically high increase on Boncap premium for unemployed person.

<p>I am writing on behalf of my sister who does not have a Hellopeter account. Not only that, but I too am mostly responsible for paying her monthly premiums.</p> <p>As per usual we completed the Boncap Income Verification form and indicated on the form that she is unemployed. She receives a monthly allowance from between R900 and R1000 on a monthly basis and we forwarded bank statements reflecting this as well.</p> <p>Her monthly premium has now gone up from R385 monthly to a ridiculous R885! I don't understand how you can implement such a huge increase for someone who is not employed.</p> <p>At the moment I am responsible for her premiums and I too only have a temp position, which expires early in the new year. This Bonitas have been made aware of, yet everything falls on deaf ears.</p> <p>This is the third HelloPeter review I have written in my entire life and it has only been Bonitas - no other business.</p> <p>I am very disappointed, in actual fact, disgusted that an unemployed person's premium has more than doubled!</p> <p> </p> <p> </p>

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply30 Dec 2016, 12:04
Official

Hello Ultramel2015,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards

Bonitas Team