1 reviews | Active since Sept 2017
Unproffesional and not to be trusted
Please see the following query numbers.
200917QDBYW1 120917QBZTM6 100917QBW6TZ 200917QDBYHZ 200917QDBYB8.
It seems to be policy at BONITAS not to respond to financial queries. I have sent this 5 times, no response at ALL Calls to your call centres are not dealt with as you get transferred from department to department.
I am now indeed pleased that I have left BONITAS your customer service is unprofessional and seriously lacking in customer care. How can BONITAS be trusted when a financial query is not answered.
NOW inform me when the remaining funds in the savings account will be paid back to me.
Hello Gabimom,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Hello Gabimom,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Hello Gabimom,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Hello Gabimom,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team