ID
Ingrid D
1 reviews | Active since Jul 2011
23 May 2024, 14:42
UNPAID VITAMIN D TESTS
Please advise WHY Bonitas is subjecting its members to unnecessary stresses by NOT paying for Vitamin D tests whether this is IN HOSPITAL OR OUT OF HOSPITAL. The doctors are requested to provide written clinical motivations for every patient that has a vitamin D test. This takes the doctor away from doing what he is supposed to do!!
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Replies (2)
Bonitas Medical Fund's replyOfficial
24 May 2024, 07:53Hello Ingrid D
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply24 May 2024, 07:53
Official
Hello Ingrid D
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
ID
Ingrid D's updateReviewer Update
28 Jun 2024, 11:36Please advise WHEN I can expect feedback regarding this investigation?
ID
Ingrid D's update28 Jun 2024, 11:36
Reviewer Update
Please advise WHEN I can expect feedback regarding this investigation?