HS
Henry S

1 reviews | Active since Mar 2024

11 May 2026, 12:54

Unpaid Refund

I have been escalating for my refund for more than 3 months ,can someone please reach out to me as I have all evidence if the refund suppose to be paid within 5-7 days but still I have not recieved my refund .Your refund process is bad

0
Replies (4)
Bonitas Medical Fund
Bonitas Medical Fund's reply11 May 2026, 14:55
Official
Hello Henry S

Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.  

We will investigate this matter.

We appreciate your patience while we are resolving this query for you. 
 
Kind Regards
 
Bonitas Team 
HS
Henry S's update11 May 2026, 14:58
Reviewer Update
This needs to be removed as soon as possible

My membership number is :***
HS
Henry S's update11 May 2026, 15:01
Reviewer Update
*Needs to actioned as soon as possible ,It's pass the turnaround time
HS
Henry S's update14 May 2026, 12:41
Reviewer Update
I have still not recieved my refund or confirmation of any payment being made Bonitas CS is very bad ,Can I get a reply ??????