1 reviews | Active since Oct 2012
Unpaid refund
I have been a member of Bonitas since Dec 2016 when they merged with Liberty Medical Scheme. I then left my former employer in April 2017 upon which my membership was terminated. My savings is worth approximately R3400.00 and l have submitted the documents they require to process the refund. I have been in constant contact with their queries personnel who told me that they have forwarded my queries to the finance dept. It boggles the mind when somebody send you a statement yet they do not want to pay you what is rightfully yours.
Hello tichman2004@,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with your membership number in order for us to assist with your query.
Kind regards,
Bonitas Team
Hello tichman2004@,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with your membership number in order for us to assist with your query.
Kind regards,
Bonitas Team
Hello tichman2004@,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Hello tichman2004@,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team