UNPAID PHYSICIAN ACCOUNT BONITAS BONCAP

I am so fed up So my Physician Dr Mngaza Practice number *** assisted a patient in Hospital in January 2023 from 01/01/2023 up to 06/01/2023 and this account is still not paid!!?? We have been phoning Medscheme and the now adminastrater PHA several times Medscheme can not help as they do not administrate BONCAP any more and PHA can not help as this account was before they took over BONCAP We have all these ref numbers for patient Mrs Steyns account under medical aid number *** and seven months later still no Feedback on payment for this account REF NR 300123QHJHKF FOR 30/01/2023 REF NR 060323QK2Z31 FOR 06/03/2023 REF NR 130423QLMS4Y FOR 13/04/2023 REF NR 110523QMSP95 FOR 11/05/2023 REF NR *** FOR 21/06/2023 REF NR 210623QPHVMH FOR 21/06/2023 REF NR 100723QR7HGZ FOR 10/07/2023 REF NR 240723QRWRZ0 FOR 24/07/2023 And then on the 04/08/2023 I phone again and now I need to send a paper claim if I want this account to be processed so do you think this a how a medical aid should operate. All you People on Bonitas Boncap resign and go to DISCOVERY KAYCARE at least your accounts will get paid. And then do not let me get started on Remittance advice's it is non existing if it comes to BONCAP you can request till you are blue in the face and there is now web side were you can register on to get them your self!!!!!