TP
Thabo P
1 reviews | Active since May 2020
03 Jun 2025, 10:47
Unpaid Medical Savings
I m still waiting for my savings from last year they said i will get my money May now is 3rd June ,the respond i got they say they referred my query for savings refund to Finance Department The turnaround time is 14 working days.Why not 2 or 3 days?This is unffair
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Replies (2)
Bonitas Medical Fund's replyOfficial
03 Jun 2025, 10:54Hello Thabo P
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We have escalated your query to finance department for further assistance.
We sincerely apologise for the inconvenience caused to you.
We sincerely apologise for the inconvenience caused to you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply03 Jun 2025, 10:54
Official
Hello Thabo P
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We have escalated your query to finance department for further assistance.
We sincerely apologise for the inconvenience caused to you.
We sincerely apologise for the inconvenience caused to you.
Kind Regards
Bonitas Team
TP
Thabo P's updateReviewer Update
03 Jun 2025, 11:58I will be waiting for your positive respond
TP
Thabo P's update03 Jun 2025, 11:58
Reviewer Update
I will be waiting for your positive respond