MM
Mokgadi M
1 reviews | Active since Sept 2024
13 Feb 2025, 15:50
Unpaid hospital stay bills.
Iam so disappointed with Bonitas, I had a premature baby last year October, baby stayed in nicu for 81 days, but Boncap decided not to pay lancet laboratory and SANBS for hospital stay, who is supposed to pay that co Iam paying my medical aid every month. I really regret the day I decided to change to Bonitas. Kindly do the right thing. I will never recommend it to anyone. When you call they told you they paid even when they haven’t. Bonitas is a **** they don’t pay the accounts. Please do the right thing
Helpful (0)
Replies (2)0
Replies (2)
Bonitas Medical Fund's replyOfficial
13 Feb 2025, 16:00 Hello Mokgadi M
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's reply13 Feb 2025, 16:00
Official
Hello Mokgadi M
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's replyOfficial
13 Feb 2025, 16:08 Hello Mokgadi M
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Team
Bonitas Medical Fund's reply13 Feb 2025, 16:08
Official
Hello Mokgadi M
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Team