BM
Bongisile M
1 reviews | Active since Nov 2017
07 Apr 2022, 06:23
Unknown claim
Worst medical medical aid honestly i had a unknown claim which is ***** i called bonitas not to process thaf claim i was told there is no way they wont process that claims stupid system url using
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Replies (2)
Bonitas Medical Fund's replyOfficial
07 Apr 2022, 07:58Hello Bongisile M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Best regards,
Bonitas Medical Fund's reply07 Apr 2022, 07:58
Official
Hello Bongisile M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Best regards,
Bonitas Medical Fund's replyOfficial
13 Apr 2022, 10:38Hello Bongisile M Thank you for submitting a comment to us through Hellopeter. According to the email communication and the telephonic conversation, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Kind Regards
Bonitas Team
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Kind Regards
Bonitas Team
Best regards,
Bonitas Medical Fund's reply13 Apr 2022, 10:38
Official
Hello Bongisile M Thank you for submitting a comment to us through Hellopeter. According to the email communication and the telephonic conversation, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Kind Regards
Bonitas Team
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Kind Regards
Bonitas Team
Best regards,