Unhappy service/treatment by Miranda Mtwesa

<p>Good day.</p> <p>Yesterday,25 July 2017 I around14h50, I re-called Bonitas after speaking to a lady by the name of Gugu for almost an hour, without getting any positive assistance; then my airtime finished.</p> <p>My call with Miranda was very unpleasant as she gave me a ferocious attitude. There was a point in ur conversation that wasn’t that good where she put me on mute while speaking to her; only God knows what she was saying on the mute mode.</p> <p>She was impatient with me and I, more than once had to tell her that I don’t like nor appreciate her nasty attitude.</p> <p>I am very unhappy with that service; too may listen to our conversation.</p> <p>I need feedback please because I don’t work for a medical aid company and I expect to be assisted with any query I might have without disrespect from the consultants as I am a paying customer and must be treated as such. Same as me, when I speak to my clients where I work, I don’t give them attitude as I know they don’t work with the things I work with.</p> <p>Hoping to hear from you soon.</p>