UNHAPPY CLIENT 150324Q3MVM1.

I regret the day I joined this medical aid.. Like nothing gets resolved. I've logged a complaint that there is certain doctor who claimed on my medical aid. I haven't been to the Dr in February and when I called to request THAT YOU GUYS DNT PROCESS THE CLIAM UNTIL YOU HAVE INVESTIGATED WHOTHIS DOCTOR IS. I WAS GIVEN A CELLPHONE NUMBER OF THAT DCTOER THAT DOESNT WORK. IWANTED INFOMRTATION LIKE WHERE DOES THIS DOCTOR PRACTICE AND THE LADY SAID SHE CANT SEE THAT. how come? I WAS ALSO GIVEN A REFERENCE NUMBER FORM ***** ND CLAIMS HOWEVER YOU GUYS WENT AHEAD AND PROCESS THE CLAIM DISPITE ME SAYING I DONT KNOW THIS DOCTOR. IVE NEVER CONSULTED. THE STRANGE THING IS THE NO ONE HAS CONTCTED ME REGARDING THIS AND THIS CLAIM WS FOR THE CONSULTATION DONE IN FEB, WHY ISTHE CLIAM ONLY DONE NOW? BONITAS REFERENCE NUMBER 150324Q3MVM1.