cK
chris K
1 reviews | Active since Feb 2014
16 Feb 2022, 16:05
UNFIT STAFF
THIS IS AMAZING I REQUERED AUTHORISATION TO SEE THE SPESIALIST ON 07/03 .ON MY REQUEST WITH MY CHRONIC PMB CARE PLAN OF 2022. IGOT A LETTER ON 16/03 BON***0 TO SAY IT WAS REJECTED.THE MANAGEMENT WITH MY LAST REVIEW INDICATED SHE WILL ASSIST.BUT IT IS GETTING WORSE. HOW CAN THEY DECLINE A PMB CAREPLAN.IT SHOWS YOU THEY HAVE PEOPLE THAT DOES NOT KNOW WHAT THEY ARE DOING.
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Replies (4)
Bonitas Medical Fund's replyOfficial
16 Feb 2022, 16:45Hello Chris K
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
Bonitas Team
Bonitas Medical Fund's reply16 Feb 2022, 16:45
Official
Hello Chris K
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
Bonitas Team
cK
chris K's updateReviewer Update
16 Feb 2022, 17:01HOPE THAT SOMEONE THAT KNOW WHAT THEY ARE DOING WILL CONTACT ME .I AM GETTING SICK OF GETTING NEGITIVE FEEDBACK.
cK
chris K's update16 Feb 2022, 17:01
Reviewer Update
HOPE THAT SOMEONE THAT KNOW WHAT THEY ARE DOING WILL CONTACT ME .I AM GETTING SICK OF GETTING NEGITIVE FEEDBACK.
Bonitas Medical Fund's replyOfficial
17 Feb 2022, 07:14Hello Chris K
Thank you for notifying us of your complaint. We are investigating this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are investigating this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
Bonitas Team
Bonitas Medical Fund's reply17 Feb 2022, 07:14
Official
Hello Chris K
Thank you for notifying us of your complaint. We are investigating this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are investigating this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
Bonitas Team
Bonitas Medical Fund's replyOfficial
17 Feb 2022, 23:17Hello Chris K
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic and the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved..
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Kind Regards
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic and the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved..
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply17 Feb 2022, 23:17
Official
Hello Chris K
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic and the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved..
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Kind Regards
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic and the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved..
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Kind Regards
Bonitas Team