unfair ********* business practice

<p>I needed to attend to serious medical emergency, I contacted Bonitas to get approval before i could go and see a specialist. I was told that my membership was cancelled. I questioned this and they advised that this was due to non-payment. I am someone who never misses any debit order. I afford them the opportunity to investigate what went wrong. I also did my own investigation. I discovered that Bonitas had not been requesting any debits from my account for god knows what reason. This was no fault of mine, there was no notification from their side whatsoever. WHAT IF I HAD AN ACCIDENT? WHAT IF I HAD A HEART ATTACK? WHAT IF I HAD SERIOUS ISSUES THAT REQUIRED URGENT MEDICAL ASSISTANCE? and to top all of this of, i have a medical issue that needs urgent attention and im told that i cant be helped until i make a payment. i only get paid on the 7th, i have to now wait until payday to make a payment to my medical aid to receive assistance, AND ONCE AGAIN, THIS IS THEIR FAULT. THEY DID NOT DEBIT ME. I WANTED MY MEDICAL AID, I WANTED TO PAY FOR IT, THEY JUST DIDNT ATTEMPT TO TAKE MY MONEY. wONDER WHAT THE "COUNCIL FOR MEDICAL SCHEMES" WILL HAVE TO SAY ABOUT THIS!!!!!!!!!</p>