Unfair Treatment from a lying medical aid scheme

I am so disappointed how Bonitas has **** to me and how they have promised me with false hope. In July 2019 I fell sick and was rushed to the nearest hospital which is under Bonita's hospital networks got there and I was seen by 2 doctors and had blood tests run. Hours later I was sent home around 10pm. A month later I get an invoice from the hospital and the Drs I saw. My medical aid didnt pay non of the items from the bill let alone the blood test from Pathcare. I queried this with the medical aid and I was told that I was seen by Drs that were not under the their network and I wasnt admitted in hospital that is why my claim wasnt paid. I asked them that in the emergency state that I was in, was it my duty to go around and asking for doctors who are under the network in a hospital that is their network , I further told them that is unfair of them to expect that from me. I was told that my funds were depleted and i must write an email asking the schme to authorize a hospital claim and they will pay all the relative partners, I did that and I was told that the authorization was done and the hospital and the relative partners will be paid. To my surprise that never happened now I am being harassed by the hospital and the service providers about the payments and I am receiving warning from these people. This is the first and last time I am being a member of the lying medical aid. I was assisted by Nokwada Nkone who emailed me and called me regularly.